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General Terms and Conditions

Last updated: November 2025

Welcome to Nutricity (“Nutricity”, “we”, “our”, “us”, “Gofinch”).

By accessing or making a purchase through a Nutricity website (collectively, the “Platform”), you agree to these Terms and Conditions (“Terms”). Please read them carefully before using our website.

1. General Information

Nutricity manages online stores with carefully selected health, wellness, and nutritional supplement products in multiple countries and regions, including Belgium via nutricity.be.

These Terms and Conditions apply to all Nutricity domains and services.

All products and content are intended for users of 18 years and older.

Nutricity can modify these Terms and Conditions at any time. Continued use of the Platform means you agree to the updated Terms and Conditions.

2. Acceptance of the Terms and Conditions

Door nutricity.be to visit, create an account or place an order, you agree to these Terms and with:

  • Privacy Policy
  • Cookie Policy
  • Shipping & Delivery Policy
  • Return & Refund Policy

If you do not agree, stop using the Platform.

3. Use of the Platform

You agree with:

  • The Platform is exclusively to be used legally and in a correct manner
  • No fraud, damage, or disruptive behavior to be caused
  • Provide accurate data when registering or ordering
  • Not to be broken into security or functionality systems

Nutricity reserves the right to suspend or terminate access upon violation.

4. Product Information & Health Declaration

All product information on nutricity.be is solely intended for informational purposes.

Nutricity products are not intended to diagnose, treat, cure, or prevent disease.

Consult a doctor or specialist before using supplements, especially if you:

  • Pregnant or breastfeeding
  • A medical condition has
  • Prescribed medication used

Nutricity and Gofinch are not liable for negative effects due to misuse or overconsumption.

5. Orders, Prices & Payments

  • Prices on nutricity.be will be displayed in EUR (€).
  • Prices may be changed without prior notice.
  • Placing an order constitutes an offer to purchase; acceptance occurs once your order is confirmed and shipped.
  • Orders may be refused or cancelled due to:
    • Limited stock
    • Suspected fraud
    • Incorrect price or product information
  • You must provide correct invoice and payment details.
  • Payments are securely processed via trusted partners.

6. Shipping & Delivery

Orders are shipped according to Belgian Shipping & Delivery Policy.

Delivery times may vary due to:

  • Designation Location
  • Delivery delays
  • Customs or import controls
  • Weather conditions or unforeseen events

Nutricity is not liable for delays beyond our control.

7. Returns & Refunds

All returned and refund requests must comply with the Return & Refund Policy.

This policy contains:

  • Return Conditions
  • Instructions for return procedures
  • Refund timelines

Given the nature of supplements, opened or used products cannot always be returned.

8. Intellectual Property

All content on Nutricity websites—including images, product descriptions, logos, trademarks, and texts—is the property of Nutricity / Gofinch or their licensors.

It is forbidden to copy, reproduce, modify, or distribute material without written permission.

9. Third-party links

Nutricity.be may contain links to external websites of third parties.

Nutricity and Gofinch are not responsible for the content, accuracy, or privacy practices of these websites.

10. Privacy & Cookies

Your use of ” nutricity.be falls under us:

  • Privacy Policy
  • Cookie Policy

By using the Platform, you agree to these data processing practices.

11. Liability Limitation

As far as legally permissible, Nutricity and Gofinch are not liable for:

  • Consequential damages
  • Loss of data, revenue or profit
  • Health problems due to improper use of products
  • Unauthorized access to your account
  • Delays or disruptions outside our control

Our total liability is limited to the amount you paid for the product in question.

12. Contact Us

Do you have any questions about these Terms and Conditions, your order, or our services? Please feel free to contact us:

Nutricity Belgium – Customer Service

E-mail: [email protected]

Website: nutricity.be

Response time: 24–48 business hours